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How We Handle Your Privacy

When you open an account with nolimit demo, your personal information and payment details are protected by strict data-handling practices.

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nolimit demo How We Handle Your Privacy
PRIVACY SUPPORT

Contact Us About Your Privacy

Team online

Email Support

Reach our data-protection team at [email protected] with questions about how we handle your information, requests to update your profile, or concerns about your privacy.

Live Chat

Open the chat widget in your account lobby (available 08:00–23:00 Indonesia time, daily) to ask about privacy practices, data requests, or account-data corrections in real time.

Account Settings

You can review and update your stored name, email, phone number and address directly in Settings > Profile on desktop or via the menu icon on mobile, any time.

DATA & SECURITY

How We Protect and Manage Your Information

Encryption & Storage

All personal and payment data is encrypted using TLS 1.2 protocol during transfer and stored on secure servers with restricted access. Only authorised nolimit demo staff and payment partners can view your details.

Cookie & Device Tracking

We use cookies to store your login token, language choice and game preferences so you don't re-enter them each session. Session cookies expire when you log out; persistent cookies last up to 12 months unless you clear your browser.

Account Security

Your password is hashed before storage; we never see the plain text. You can update your password in Settings > Security and enable two-factor authentication (2FA) via email to add a second verification step on login.

Data Retention

We keep your account history, transaction records and identity documents for seven years after account closure, or as required by local regulation, whichever is longer. You may request deletion where local law permits.

Third-Party Access

Payment processors (DANA, OVO, GoPay, QRIS) and our hosting provider receive only the information needed to serve you. We do not share behavioural data, betting patterns or login history with advertisers or unrelated third parties.

Data Request & Correction

Email [email protected] to request a copy of your stored data, correct inaccurate information, or ask us to anonymise your account. We aim to respond within 14 business days.

Frequently Asked Questions About Privacy

We collect your full name, date of birth, email address, phone number, residential address and payment method details (card number, DANA/OVO/GoPay/QRIS account ID or bank details). We also log your IP address, device type and browser when you register, and store your bet history and table attendance records while you play.

No. We do not sell or rent your personal information to marketers, data brokers or unrelated third parties. We share only payment details with our banking partners and payment networks (DANA, OVO, GoPay, QRIS) to process deposits and withdrawals. All other data stays within nolimit demo.

We retain account data, transaction records and identity verification documents for up to seven years after closure to comply with regulatory and tax obligations, where local law permits. You may request deletion of specific non-mandatory fields, subject to local legal limits. Contact [email protected] to discuss your options.

Yes. Send a data-access request to [email protected] and we will compile a complete report of your stored information, including registration details, transaction history, device logs and session records. We aim to deliver this within 14 business days.

Your DANA, OVO, GoPay, QRIS and bank details are encrypted using TLS 1.2 and stored in a separate secure database with restricted access. Payment processors never see your full card number; we use tokenised payment identifiers instead. Withdrawals are verified manually by our team before processing.

Cookies are small text files your browser stores to remember your login session, language setting and game preferences. Session cookies expire when you log out; persistent cookies last up to 12 months. You can disable cookies in your browser settings, but logging in will take longer each time you return.

You can update your name, email, phone number and address in Settings > Profile on any device. To delete your account entirely, email [email protected]; we will confirm your identity and close the account within 48 hours, though we retain transaction records as required by law.

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